Whether staffed on-site or assisting virtually, ELM offers white-glove service for every need, no matter the size. Your designated team will be available 24/7 to assist residents with every task that goes beyond lobby attendant responsibilities.


Developing and Writing Newsletters to keep residents apprised of local events, and building updates.

Amenity Management, seasonal events, social soirees, culinary experiences, family activities… and so much more. We celebrate the tried and true with an elevated level of imagination and a superior look and feel in everything we create.

Turn-key Concierge Service. After a simple registration process, users will have access to our team immediately for any time-saving or experiential request.

Liaison Between Tenant and Property Manager, as needed.

Reports and Updates on Usage provided upon request.

More Than a LobbyAttendant, all ELM Lifestyle Managers are integrated in request processing to ensure every need, whether sourcing a housekeeper or planning an elaborate trip around the world, is met with perfection.

Vendor Management such as dry cleaning service, auto detailing, or an on-call chef will be managed either by an on-site Lifestyle Manager or remotelyfrom ELM headquarters. Our expert recommendations and diligent work pave the way for residents to enjoy the very best life has to offer.

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Welcome Services -Seamless moving coordination, new resident orientation, interior design introductions and more.

Household Management – White glove coordination of home services including trusted child care, staffing, and pet care services. Utility coordination, weekly deliveries, garment care, beauty and spa bookings, on-demand fitness and more.

VIP Access – Personalized recommendations and coveted reservations at new and notable restaurants. Premium tickets to sold out concerts, theatre, and sporting events. Neighborhood guides, customized activity suggestions, and appointment coordination.

Travel – Available 24/7/365 for personal a nd fa mily itineraries, accommodations, air and ground transportation with exclusive benefits, privileges and upgrades.

Day-to-Day– Sourcing housekeepers, ordering flowers, gifting,research, forwarding the mail, replenishing the pantry – all of the things take time that we have, and the resident can’t afford to lose.

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